Let us show you REDO

Personalize the most critical parts of your customer's journey

Our AI-powered platform helps your team do more with less

2,500+ ecommerce businesses trust Redo

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By clicking Submit, I agree to receive promotional messages from Redo via email, text, or phone. I can update preferences via email link or by texting STOP.

Revolutionary for each department.

Operations built to maximize profit.

All orders, shipping, returns, claims, and warranties can be under a single roof.

Increase in retained revenue
through AI agents.

Reach your customers 1:1 with personalization

Every customer communication can be enhanced by the data Redo uniquely owns.

Increase in conversion rate with shoppable emails

Improve conversion and make more profit.

We’ve have all the tools you need, and the power of AI to keep you testing and iterating in perpetuity.

CHECKOUT OPTIMIZATION

ONE-CLICK UPSELL

increase in revenue per
checkout visit

Stay connected with customers 24/7

Consolidate all your channels into a single spot and automate any or all parts of your support.

Decrease in response times from brands not previously using a support software

What brands are saying

Kasandra Scales

Busy & Baked

It's saved us. It saved me because I'm customer support. So many things. I'm like, 'please go to our return center.'

Kendra

The Rustic C Boutique

I love that. That looks honestly fabulous, much better than anything that I the other apps that I was working on, so I love that

Autumn Rivera

CPAP

I'm gonna have so much fun with like, so much fun with these flow paths.

Michael Garcia

Audien Hearing

Redo has inspired this whole entire push internally for ironing out audience reverse logistics

What our customers are saying

We appreciate Redo’s seamless Shopify integration, robust reporting, and the ability to manage everything from returns to order tracking in one place. The team's responsiveness and commitment to our success make Redo an invaluable partner.

Honestly, Redo has been a game-changer for our exchange rates. We were looking for a way to get more customers to swap items instead of just returning them, and Redo has delivered.

The cost savings alone made the change a no-brainer, but on top of that, their service has been unmatched.

Redo's AI SMS abandonment messages are performing 3X better than our regular messages - that's huge for our brand! Super easy to set up and manage both SMS and email on the same page. Everything is just what I need!

Auto batching has made our fulfillment process incredibly efficient. We’re saving so much time!

We love love love the scan-to-verify feature. No mouse, no keyboard. Just fast, error-free packing!

Redo's software has made everything faster. It has freed up half of my day to work on other tasks.

The packing slips, the labels, our entire fulfillment setup, it all looks perfect. This setup is electric.”

“Returns flatlined, but exchanges went up a 78%, and that means money in my bank account.”

The cost savings is just nuts. We pay for dozens of point solution and it adds up. Having all of your products under one platform is just so much better, and cheaper!

Redo has transformed our returns process! The seamless ShipHero integration and customizable flows have saved our team countless hours, while the shop on-site exchange option keeps our customers happy and engaged.

Keep more revenue in your brand’s hands with Redo

Redo powers the post-purchase experience for modern brands, making every return an opportunity to retain customers, protect margins, and build lifetime value.